GDPR Policy

GDPR Policy | MCATMIND.COM

Effective Date: November 6, 2025

At MCATMIND.COM, we respect your privacy and are committed to complying with the General Data Protection Regulation (GDPR) for all users in the European Union (EU) and European Economic Area (EEA). This GDPR Policy explains how we collect, use, store, and protect your personal data and your rights under the GDPR.

1. Data Controller

MCATMIND.COM is the data controller responsible for your personal data. You can contact us for any GDPR-related requests at:
📧 Email: support@mcatmind.com
🌐 Website: www.mcatmind.com/contact

2. Personal Data We Collect

We may collect the following personal data from you:

  • Name, email address, phone number, billing address
  • Payment information (processed securely via third-party gateways)
  • User activity on our website, including pages visited, course progress, and preferences
  • Technical information such as IP address, browser type, and device details

3. Legal Basis for Processing

We process your personal data under the following legal grounds:

  • Consent: For marketing emails, newsletters, and updates when you opt in.
  • Contract: To provide online courses, practice exams, and tutoring services.
  • Legal Obligation: To comply with applicable laws and financial regulations.
  • Legitimate Interests: To improve our website, analyze usage, and ensure security.

4. How We Use Your Data

We use your data to:

  • Deliver MCAT tutoring, practice exams, and related services
  • Process payments and manage subscriptions
  • Respond to inquiries and provide support
  • Send relevant updates, offers, and promotional materials (if consented)
  • Enhance website performance and functionality
  • Comply with legal obligations and protect our rights

5. Data Sharing and Transfers

We do not sell or rent your personal information. We may share your data with trusted third-party service providers (like payment processors, email tools, or hosting providers) who help us operate our services. All third parties are required to maintain confidentiality.

If your data is transferred outside the EU/EEA, we ensure adequate safeguards are in place to protect your information in compliance with GDPR.

6. Your GDPR Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (“right to be forgotten”)
  • Restrict or object to certain processing of your data
  • Receive a copy of your data in a portable format
  • Withdraw consent at any time for marketing communications

To exercise your rights, contact us at support@mcatmind.com. We will respond within the timeframe required by law.

7. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. After this period, data is securely deleted or anonymized.

8. Data Security

We implement industry-standard security measures such as SSL encryption, secure storage, and limited access to protect your data. However, no system is completely risk-free.

9. Updates to This GDPR Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the effective date updated.

10. Contact Us

For GDPR inquiries, data access requests, or privacy concerns, contact us at:
📧 Email: support@mcatmind.com
🌐 Website: www.mcatmind.com/contact

MCATMIND.COM is committed to protecting your privacy and ensuring compliance with GDPR while providing high-quality MCAT online tutoring and practice resources.